This article assumes you have the “Chat” type survey link copied as explained on this page.

Setting up your MetricsFlare surveys with “Chatra” Chat is done through saved replies – the chance is that you’re already using them to make you and the lives of your customers easier.

1. 1. To add a saved reply, just click the saved reply icon from the left side menu.

1. 1. From here you can search your saved replies and see a small preview before inserting.

1. 1. Once you add your saved reply it will be available by starting a slash command in your chat: