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How to Implement MetricsFlare with Chatra Chat – via saved reply

This article assumes you have the “Chat” type survey link copied as explained on this page.

Setting up your MetricsFlare surveys with “Chatra” Chat is done through saved replies – the chance is that you’re already using them to make you and the lives of your customers easier.

    1. To add a saved reply, just click the saved reply icon from the left side menu.

    1. From here you can search your saved replies and see a small preview before inserting.

    1. Once you add your saved reply it will be available by starting a slash command in your chat:

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